As a practicing interpreter, you understand how important it is for individuals to be able to connect with service providers, such as doctors, social workers, lawyers, and others. Interpreting requires more than just speaking two languages. An interpreter’s role requires strong communication skills and awareness, research competency, a solid understanding of roles and protocols, and so on. Clear communication is essential to providing effective and safe care.
In Canada, an important aspect of ensuring equitable access to healthcare includes providing language interpreting services for patients with limited English proficiency or who are deaf or hearing impaired.
Interpreters working in American Sign Language or in Arabic, Punjabi, Mandarin, or a host of many other languages, provide important support access for individual patients, as well as help maintain a high level of quality for the healthcare system overall. Interpreters trained specifically in health care interpreting are imbued with the necessary skills to provide high-quality interpretation services in healthcare settings. Effective communication is essential to ensure that patients receive appropriate care, as any miscommunication due to language barriers or cultural differences can have serious consequences.
Guest Instructor
Jane Langes is the Executive Director and ASL / English Interpreter at E-Quality Communication Centre of Excellence (ECCOE) and an interpreter educator. She has been a sign language interpreter for over 30 year and has been training spoken language interpreters for the Province of Manitoba for over 17 years, supporting training programs for healthcare at hospitals and clinics, community services, social services, and advanced training for both legal and educational interpreting.
By providing training through The Interpreter’s Lab, Jane will be assisting with spoken language interpreter training in BC, for the first time. We are excited to have Jane’s expertise available through this valuable training program.
For more information about the Interpreting in Healthcare training at TIL, click here.
What will you learn from this course?
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Interpreting in Healthcare emphasizes the importance of patient confidentiality and ethical considerations. Interpreters who work in healthcare settings often have access to sensitive medical information, and it is essential that they understand their ethical obligations to maintain patient confidentiality. The training can help interpreters to understand their ethical responsibilities and to develop strategies for maintaining patient confidentiality in a healthcare context.
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Training covers topics such as cultural competency and cultural sensitivity, which can help interpreters understand how cultural factors can influence healthcare experiences and outcomes. This understanding can help interpreters to better support patients from diverse cultural backgrounds and ensure that their healthcare needs are met.
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Interpreting in Healthcare training also helps interpreters to understand the professional standards of practice for healthcare interpreters. This includes understanding the importance of accuracy, impartiality, and confidentiality in interpretation, as well as the importance of ongoing professional development. By understanding these standards of practice, interpreters can ensure that they are providing high-quality interpretation services that meet the needs of patients and healthcare providers.
Join Jane Langes and help improve language access for all. Take part in The Interpreter’s Lab training program and become a skilled interpreter equipped to bridge communication gaps and ensure effective and safe care for all patients.